Single Heart Necklace

How to care for your gorgeous jewellery.

Jewellery from Sarah Ralph Designs is made from 925 Sterling Silver. This is a gorgeous precious metal that does need a little love and attention to keep it at it's best.

Sterling Silver can tarnish over time; it's inevitable with this metal. Tarnish is caused by exposure to perfumes, moisturisers, hairspray etc. these are a fact of life and can't be avoided.

Tarnish can easily be removed when it first becomes visible by cleaning your jewellery regularly with mild soap, water, a soft toothbrush and gentle drying. Also effective is cleaning with a silver cleaning cloth. I will include a cleaning cloth with your order.

Correct storage is also key. It is best to keep Sterling Silver in a cool dry place; ideally in an air tight container with an anti-tarnish strip (I will include one with your order).

To keep your silver in tip top shape I's recommend:

1. Avoid getting your jewellery wet, i.e. avoid wearing your jewellery in the shower, bath, hot tub or when swimming. Also with rings or bracelets avoid wearing them when cleaning or housework as the Sterling Silver may react with cleaning products.

2. Avoid wearing when exercising, at the gym or playing contact sports.

3. Avoid wearing your jewellery to bed.

4. Polish regularly with a lint free cloth.

5. Apply lotions, creams or perfume and allow to dry before putting your jewellery on.

6. Store each piece of jewellery separately so it isn't touching another piece. This will avoid scratching.

Sterling Silver Jewellery reacts best when it's worn, so this is the perfect excuse to wear your beautiful jewellery regularly.

I will have your chosen piece of jewellery ready for dispatch within 1-2 weeks after purchase. It may well be dispatched a lot sooner but that is the outside estimate. If you have a specific deadline please send me a message.

Your order will be sent via Royal Mail Special Delivery and in theory should be with you 2-3 days after dispatch in the UK (apologies but currently I only ship within the UK).

Due to current circumstances the post can be rather unpredictable. It will be dispatched on time as I have control over that aspect. I can't control the length of time the postal service take so please give it a little more time than you would normally need to. It will be worth the wait xxx

All Stirling Silver work that is over 7.78g must be hallmarked by UK Law. This piece of jewellery is hallmarked by the London Assay Office.

In buying a gift from Sarah Ralph Designs you are supporting a small business which I set up in 2019. All of my jewellery is made to order just for you so each piece is truly unique.

Nothing leaves my workshop until I am 100% happy with it so you are guaranteed of the highest quality workmanship and customer service.

I am based in Winchester in the heart of Hampshire.

Due to the legal requirements around sending silver jewellery to Europe following Brexit I regret to say I currently cannot accept orders from customers based in Europe. I sincerely hope this will change in the future.

All jewellery crafted and sold by Sarah Ralph Designs is made with recycled Sterling Silver.

I purchase my bullion from Cookson Gold which is made from 100% recycled scrap silver. The great thing about recycled Sterling Silver is that only you will know the difference as it looks the same as other types of Silver and has the same great qualities. So along with great design, outstanding workmanship and fantastic customer service, by purchasing gorgeous jewellery from Sarah Ralph Designs you are also doing your bit for the environment.